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Title: Application of business intelligence in the quality management of higher education institutions
Authors: Rosado Gómez, Alveiro Alonso
Puentes Velásquez, Andrés Mauricio
Pérez Pérez, Yesica
Keywords: Inteligencia empresarial
Instituciones de educacion superior
Issue Date: 7-Dec-2018
Publisher: Ely Dannier
Citation: Y M Pérez-Pérez et al 2018 J. Phys.: Conf. Ser. 1126 012053
Series/Report no.: GITYD;ART28
Abstract: Business Intelligence (BI) combines tools, that supported by technology, allow to use the data generated by an organization in order to extract information that supports decision making. This paper exposes the application of BI in Higher Education Institutions focusing on administrative and academic management processes. The review links BI with its tools balanced scorecard (BSC), data mining (DM) and data warehouse (DW). Among the results, we found a relationship between the used tool and the type of process, identifying three categories: administrative management, educational quality assurance and academic performance.
ISSN: ISSN:174276596
Appears in Collections:Artículos

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